Privacy Policy — The Crafted Story
Last Updated: October 28, 2025
Welcome to The Crafted Story (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from thecraftedstory.com.
1. Information We Collect
We collect information from you when you:
- Browse our website
- Make a purchase
- Subscribe to our newsletter
- Contact us via forms, email, or social media
a. Personal Information
When you make a purchase or create an account, we may collect:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment details (processed securely via our payment provider — we do not store your full card information)
b. Non-Personal Information
We may collect information such as:
- Browser type and device
- IP address
- Pages visited and time spent on our site
- Cookies and usage data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates or respond to inquiries
- Send marketing emails or newsletters (only if you’ve subscribed)
- Improve our website, products, and customer experience
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Analyze traffic and performance
- Enable secure shopping
You can choose to disable cookies in your browser settings, but some features of our website may not function properly without them.
4. Sharing Your Information
We may share your information only with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and delivery partners
- Email marketing platforms (e.g., Mailchimp, Klaviyo)
- Website hosting or analytics services (e.g., Google Analytics)
Each of these partners only receives the data necessary to perform their service and must handle it in compliance with privacy laws.
5. Data Security
We use secure servers, encryption (SSL), and other safeguards to protect your personal information.
While we take every precaution, no method of data transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data
- Withdraw consent for marketing emails
- Request a copy of your data
- Object to certain data processing
To exercise these rights, please contact us at:
📧 support@thecraftedstory.com
7. Retention of Information
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
9. Children’s Privacy
Our website and services are not directed at children under 13.
We do not knowingly collect information from anyone under 13 years old. If you believe a child has provided us information, please contact us for deletion.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page, with the effective date at the top.
11. Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
The Crafted Story
📍 [Add your business address here]
📧 support@thecraftedstory.com
🌐 https://thecraftedstory.com