The Crafted Story is an online platform that distributes handmade, artisanal, and sustainable products created by skilled craftspeople. We connect local artisans and small workshops with customers who value authenticity, creativity, and craftsmanship.

Yes! Every product on The Crafted Story is 100% handmade. Since each piece is crafted by hand, slight variations in color, texture, or size may occur — these differences make every item unique and special.

We collaborate with artisans, cooperatives, and small businesses from across regions known for their traditional crafts. Our goal is to preserve local art forms while providing artisans with fair wages and global exposure.

Simply browse through our collection, add your favorite items to your cart, and proceed to checkout. You can securely pay using credit/debit cards, UPI, or other available payment methods.

Orders are usually processed within 2–4 business days and delivered within 7–14 business days, depending on your location. Handmade and customized items may take a bit longer due to their artisanal nature.

We accept returns for damaged or defective products only, reported within 7 days of delivery. Please contact us at support@thecraftedstory.com with your order details and a photo of the issue. Once approved, we’ll process a replacement or refund.

You can reach us at:
📧 Email: support@thecraftedstory.com
🌐 Website: [www.thecraftedstory.com]
📱 Socials: Follow us on Instagram, Facebook & Pinterest — @thecraftedstory